Customer support
Welcome to the Velvet Touch Customer Support Center. We're here to ensure that your experience with our candles is as delightful as the warm glow they emit. Please find information below to assist you. If you can't find what you're looking for, our dedicated support team is ready to help.
Frequently Asked Questions (FAQs)
1. Ordering and Shipping:
• How can I place an order?
• What are your shipping options and delivery times?
• Can I track my order?
2. Product Information:
• What materials are used in your candles?
• Are your candles eco-friendly?
• Do you offer custom or personalized candles?
3. Returns and Exchanges:
• What is your return policy?
• How do I initiate a return or exchange?
• I received a damaged item; what should I do?
Contact Us
If your question is not covered in the FAQs or if you need personalized assistance, our customer support team is ready to help.
• Email: velvettouch.candles@gmail.com
• Phone: +91-9435455848
Customer Feedback
We value your feedback and strive to continuously improve our products and services. Share your thoughts, suggestions, or experiences by emailing us at velvettouch.candles@gmail.com.
Retail Partnerships
Interested in carrying Velvet Touch candles in your store? Contact our wholesale team at velvettouch.candles@gmail.com for more information.
Social Media
Stay connected with us on social media for updates, promotions, and more
.
• Facebook
• Instagram
• Twitter
Thank you for choosing Velvet Touch We appreciate your trust and look forward to brightening your moments.
